Privacy Policy

At Flux Networking (fluxnet.us), founded and led by principal IT consultant James Hatch, we consider the privacy and confidentiality of your business operations to be foundational. As a senior-level IT advisory and cybersecurity consulting firm, we recognize that discussions regarding network architecture, software vulnerabilities, and system backups require absolute discretion.

This Privacy Policy outlines the types of information we collect when you visit our website or submit an assessment inquiry, how that information is utilized, the technical safeguards we maintain, and your rights regarding your data.

1. Information We Collect

We collect only the minimum necessary information required to communicate with you and perform professional technology evaluations. We do not engage in automated scraping, profile building, or third-party behavioral tracking.

• Consultation & IT Audit Inquiries: When you complete our contact form, we collect your full name, business email address, company name, telephone number, selected service category, and any project challenges you describe.
• IT Infrastructure Assessment Diagnostic Data: When you take our interactive IT Health Assessment, your self-reported responses (approximate team size, multi-factor authentication status, data backup routines, and network outage frequencies) are calculated to produce your score. If you choose to submit the consultation form following the quiz, this structured checklist is attached to your submission so our senior consultant can prepare actionable recommendations.
• Infrastructure Advisory Newsletter: When you subscribe to our advisory updates, we collect only your email address.
• Technical Website Telemetry: Like most commercial websites, our servers and Google Analytics collect non-personally identifiable technical metrics, including browser type, operating system, referring URL, time spent per page, and general geographic region.

2. How We Use Your Information

Information submitted through our website is used strictly for legitimate business consulting purposes:

• Tailoring Your IT Audit: Reviewing your business requirements and preparing a customized, jargon-free technology roadmap.
• Direct Consultant Communication: Responding directly to your inquiries via email or telephone. Inquiries are handled personally by senior advisory—you will never be contacted by outsourced telemarketers or third-party lead generators.
• Website Optimization: Reviewing aggregate engagement data to ensure our educational resources, blog articles, and tools load quickly and function reliably across all devices.

3. Strict Non-Disclosure & Partner Referral Policy

We never sell, rent, monetize, or lease your personal or business data to third parties. Your contact details and IT environment descriptions are treated with the highest degree of professional confidentiality.

In accordance with our Trusted Partner Routing Policy, Flux Networking specializes strictly in high-level network architecture, cybersecurity hardening, and cloud backup strategy. If your organization requires specialized services outside our direct scope (such as custom web development, application programming, or dedicated frontline tier-1 helpdesk staffing), we will discuss connecting you with vetted, specialized partner firms. We will never share your contact details or project specifications with external partners without your prior explicit authorization.

4. Data Transmission & Security Safeguards

We employ modern defense-in-depth protocols to protect information submitted through our site:

• Transport Layer Security (TLS): All traffic between your browser and our website is encrypted using industry-standard TLS 1.3 encryption.
• Encrypted API Form Processing: Form submissions are processed securely through Web3Forms API and delivered directly into our secured consultant mailbox. Form data is not stored in public, search-indexed databases.
• Access Restrictions: Access to consulting emails and submitted assessment scores is restricted exclusively to authorized advisory personnel using strong multi-factor authentication (MFA).

5. Cookies & Analytics Technologies

Our website utilizes Google Analytics (gtag.js ID: G-FRYSEP2EZW) to understand visitor traffic and evaluate content usefulness. Google Analytics sets small text files (cookies) on your device that collect anonymous diagnostic metrics.

We do not utilize retargeting advertising pixels (such as Meta Pixel or third-party ad networks). You can configure your browser to block or delete cookies at any time, or install the official Google Analytics Opt-out Browser Add-on. Blocking cookies will not impact your ability to browse our articles or submit the IT health assessment.

6. Data Retention & Your Rights

We retain consulting inquiry records only for as long as necessary to fulfill the requested consultation, maintain ongoing professional advisory relationships, or comply with statutory accounting and legal requirements.

Regardless of your jurisdiction (including rights under the California Consumer Privacy Act and global privacy frameworks), you have the right to:

• Request a summary of what personal or business contact records we have on file for you.
• Request correction of any outdated or inaccurate information.
• Request the prompt, permanent deletion of your contact information and assessment history from our advisory files.
• Opt out of future informational newsletters at any time by replying directly to any advisory brief.

7. Contact & Advisory Details

If you have questions regarding this Privacy Policy, wish to exercise your data rights, or want to discuss the confidentiality protocols governing your technology evaluation, please contact us directly: